For U.S.-based personal injury firms. Intake only — no legal advice.
Privacy first. Intake-only by design.

Privacy Policy

This policy explains how AI Intake Assistant collects, uses, and protects information when you visit our website or use our intake services.

Intake-only No legal advice Minimal data Reasonable security

Effective Date: Jan 01, 2026

What we collect

We collect only what is needed to provide intake and routing, plus basic website analytics.

A) Information provided by visitors

When a visitor interacts with our demo line, onboarding form, or contact methods, we may collect:

  • Name (if provided)
  • Phone number
  • Email address (if provided)
  • Basic intake details (e.g., accident type, incident date, general description)

Optional fields can be disabled for minimal data capture.

B) Automatically collected information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited, approximate time on page, and performance metrics

This data is used for performance, analytics, and security monitoring.

Intake-only reminder: We do not provide legal advice and do not create an attorney-client relationship.

How we use information

Only to run the intake system, route notifications, and support your account.

Primary uses

  • Provide intake and routing services
  • Notify the client firm via SMS and/or email (as configured)
  • Improve system reliability and performance
  • Communicate about setup, billing, or support (clients only)

Data sharing

We do not sell your data. We share only as needed to deliver the service.

Who may receive data

  • The law firm or business that engaged our service
  • Service providers necessary to operate the system (telephony, SMS, email, hosting)

Third-party providers are expected to maintain appropriate safeguards.

Security & retention

Reasonable safeguards, and retention only as long as needed for operations.

Security

We use reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. No internet-based system is 100% secure, so we cannot guarantee absolute security.

Retention

We retain information only as long as necessary to provide the service, meet contractual obligations, and comply with applicable laws. Retention periods may vary based on client configuration.

Cookies & tracking

Basic cookies may be used for analytics and performance.

Cookies

We may use cookies or similar technologies to analyze traffic, improve user experience, and monitor performance. You can disable cookies via your browser settings.

Your rights

Depending on your jurisdiction, you may request access, correction, or deletion.

Requests

You may request access, correction, or deletion of personal data where applicable by contacting us at info@247casecapture.com.

Changes to this policy

We may update this policy from time to time.

Updates

Updates will be posted on this page with a revised effective date.